Services
A full operations crew for every live moment
Choose one discipline or combine all six. Each service comes with a named producer, a written run of show and a KPI plan agreed before anything goes live.
- service disciplines
- 6
- named producer per programme
- 1
- languages delivered natively
- 2
Live events & premieres
Launch nights, finales, anniversary streams and in-app watch parties — produced end to end with rehearsals, cue sheets and a live-ops desk.
What you get
- Event concept and format bible
- Run of show with timed cues
- Host and talent briefing packs
- Rehearsal and technical check schedule
- On-the-night live-ops and moderation
Typical KPIs we track
- Concurrent viewers
- Average watch time
- Chat participation rate
- Return visits within 7 days
Engagement models
Three ways to work with us
Every model uses the same crew and standards. What changes is the length of the commitment and how deeply we plug into your roadmap.
How a programme runs
From brief to encore in six steps
- 01
Day 1–2
Brief
A 45-minute call to understand your audience, platform features, constraints and goals.
- 02
Day 3–5
Concept
Two or three creative directions with sample rundowns and a first calendar.
- 03
Week 2
Plan
Locked format, KPI plan, reward rules and a production schedule signed off by your team.
- 04
Weeks 3–4
Produce
Assets, creator prep, rehearsals and technical checks against the run of show.
- 05
Show days
Go live
Live-ops desk, moderation rota and a clear escalation path for anything unexpected.
- 06
+5 days
Recap
Results, highlights and recommendations — and the first ideas for the next moment.
Production toolkit
What every programme includes
Run-of-show template
Timed cues, owners and fallbacks for every segment.
Overlay & sting kit
Brand-matched lower thirds, countdowns and transitions.
Moderation playbook
Chat rules, escalation tiers and a trained moderation rota.
Live dashboard
Viewers, participation and sentiment on one screen.
Accessibility checks
Captions, contrast and readable timing for every asset.
Localisation
Native English and Chinese copy for shows and rewards.
Contingency plan
Backup streams, standby hosts and rehearsed recovery steps.
Recap report
What happened, why it mattered and what to try next.
Responsible by design
Guardrails we never switch off
Entertainment works best when everyone can join in and trust the rules. These commitments apply to every programme we run.
- No gambling, betting, wagering or real-money prizes — in any format, on any platform.
- Leaderboards score skill, creativity, attendance and community votes — never purchases.
- Rewards are non-cash and cannot be exchanged for money.
- Rules are published before a challenge opens and changes are announced to everyone.
- Content is reviewed against the host platform's age rating and community guidelines.
- Participants' data is handled under our Privacy Policy and only for the programme.
FAQ
Questions producers ask us
How early should we brief you?
For a single live event, four to six weeks is comfortable. For a full season, we recommend starting eight to ten weeks before the first public beat.
Do you work inside our app or on external platforms?
Both. We produce in-app experiences with your product team and can also run shows on the streaming or social platforms your audience already uses.
Can our own creators and hosts take part?
Yes. We often build formats around a platform's existing creators and handle prep, rehearsal and on-the-night support for them.
What does a reward look like?
Badges, profile frames, cosmetic items, early access, creator meet-ups and merchandise. Rewards are always non-cash and are never tied to purchases.
Which languages do you support?
Our core team produces natively in English and Chinese. We can coordinate additional languages with trusted localisation partners.
Ready to put a date on the calendar?
Tell us which discipline you need and when your audience should feel it. We'll reply with a concept and a timeline.